MAQ Payments Privacy Policy | Data Protection & Compliance

Who we are

MAQ Payments Ltd

Registered in England & Wales | Company No. 16699555

Registered Office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE

We operate two primary services:

Payroll-as-a-Service (PAAS) for freelancers and contractors
Payment Asset Acquisitions for digital business operators

Information we collect

We may collect and process the following types of data:

Personal information: name, email address, phone number, and address
Business details: company name, trading history, and payment information
Verification data: ID documents or proof of ownership (for compliance purposes)
Technical data: IP address, browser type, and device information (via analytics tools)
Correspondence: messages and communication records between you and MAQ Payments

How we use your information

We process personal and business data to:

Verify your identity and eligibility for our services
Prepare and execute signed contracts or agreements
Facilitate payroll and payout operations via UK Faster Payments
Communicate about transactions, updates, or compliance checks
Maintain internal records for legal, tax, and security purposes

We do not sell, rent, or trade your personal data with third parties.

Who we are

We process personal data under one or more of the following lawful bases:

Contractual necessity: to perform agreements between you and MAQ Payments
Legal obligation: to comply with UK law, HMRC reporting, or financial regulations
Legitimate interest: to improve our systems and maintain service integrity
Consent: when you voluntarily provide information through our forms or platforms

Data retention

We retain records only as long as necessary for operational, legal, or compliance purposes.

You may request deletion of your data at any time by emailing:

compliance@maqpayments.com

Requests are processed within 30 days, unless data must be retained for regulatory reasons.

How we protect your data

All information is stored on secure, encrypted servers.
Access is restricted to authorised personnel under strict confidentiality agreements.
Data transfers are encrypted via SSL and other secure protocols.
No data is ever shared with unauthorised third parties.

Cookies & tracking

We use essential cookies to improve functionality and user experience.

Optional analytics (e.g. Google Analytics, Meta Pixel) may be used to monitor site performance.
You can disable non-essential cookies at any time through your browser settings.

Your rights under UK GDPR

You have the right to:

Access a copy of your data
Request corrections to inaccurate information
Request deletion (“right to be forgotten”)
Object to processing under legitimate interest
Request data portability to another provider

To exercise these rights, contact:

compliance@maqpayments.com

Third-party services

MAQ Payments may integrate with third-party platforms (such as Stripe, TD Paygate, or HMRC systems) for legitimate operational purposes.

We ensure all partners meet GDPR and security standards before any integration.

Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the effective date shown above.

Contact

If you have questions about this policy or your data rights, please contact:

compliance@maqpayments.com

Privacy policy

Who we are

Information we collect

How we use your information

Who we are

Data retention

How we protect your data

Cookies & tracking

Your rights under UK GDPR

Third-party services

Changes to this policy

Contact